Privacy Policy

1.     INTRODUCTION

MISBHV recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us. By approving this privacy policy, or by using our online store or services, you consent to MISBHV’ processing of your personal data in accordance with this privacy policy.

 

Natalia Maczek running a business as MISBEHAVE Natalia Maczek NIP PL6762379662 trading as MISBHV, is the controller of your personal data under applicable data protection laws.

 

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.

 

Personal data collected from customers online and users of our website
MISBHV collects names, addresses, email addresses, telephone numbers, nationality and (if applicable) company information from visitors to the website who register their information or who use the online store or any other online service, such as subscribing to the newsletter.


We also use “cookies“ and track IP addresses so we can improve our services and enhance your MISBHV experience.
MISBHV may also store information regarding your purchases, namely information regarding product and size, and purchase price and date, which will help us improve our services to you and enhance your future purchasing experience with us.


2.     How do we use your personal data?

In providing your personal data, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:

• To create your personal account at MISBHV (e.g. your name and email address)

• To process your orders via our online services (e.g. your name, address, date of birth and bank details)

• To send you marketing offers such as newsletters and catalogues (e.g. your email address, your name and your postal address)

• To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)

• To answer your queries and to inform you of new or changed services (e.g. your email address)

• To notify the winners in competitions arranged online (e.g. your email address, name, home address and telephone number)

• To manage your account by carrying out credit checks (e.g. name, address, date of birth)

• To analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)

• To be able to validate that you are of legal age for shopping online (e.g. date of birth)

 

We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

What are your rights?


You have the right to request information about the personal data we hold on you at any time (free of charge once a year). If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email to store@misbhv.com


Who has access to your personal data?
We never pass on, sell or swap your data for marketing purposes to third parties outside the MISBHV. Data that is forwarded to third parties, is only used to provide you with the services like shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.


How do we protect your personal data?
We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form.  This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was [MM1] developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.


Cookies
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. MISBHV uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties. 
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. 
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.


Third-party cookies
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.


Controller of personal data
Natalia Maczek

Dębnicka 6

31-159 Kraków, POLAND

E-mail: store@misbhv.com

VAT registration number: VAT NO. PL6762379662